Orchestrate Integrated Digital Outreach that Maximize Debt Recovery Rate

Automate digital communication flows that adapt in real-time based on customer behavior and preferences. Rezolv ensures peak engagement, driving higher recovery rates and operational efficiency.

Better together. Rezolv partners with industry leaders.

Transform your collections with intelligent digital outreach

Design and Execute Rich Strategies

Create sophisticated, multi-channel communication flows that adapt to customer behavior and maximize engagement.

Multi-Channel Campaigns

Orchestrate campaigns across SMS, email, WhatsApp, and IVR

Ensure consistent messaging across all touchpoints 

Optimize channel selection based on customer preferences

Adaptive Flows

Build conditional logic into your communication flows

Automatically adjust outreach based on customer actions

Trigger follow-up actions like calls based on engagement

Personalization at Scale

Leverage customer data to tailor messages

Use AI to determine optimal language and tone

Create dynamic content that resonates with each segment

Day0 Library of Suggested Strategies and Templates

Hit the ground running with our extensive collection of pre-built templates and strategies.

Proven Templates

Access a wealth of pre-tested communication templates

Industry-Specific Strategies

Leverage approaches optimized for different debt types and industries

Customization Options

Mix and match elements to create your ideal approach

Custom Template Creation

Design custom templates for SMS, email, WhatsApp, and IVR
Preview messages as they'll appear on customer devices
Maintain an audit trail of template changes and approvals

Synchronized with Larger Collection Strategies

Ensure your digital communication efforts are perfectly aligned with your overall collection approach.

Unified Workflow

Incorporate digital outreach directly into your collection strategies

Trigger-Based Actions

Automatically initiate communication based on customer actions or case status

360-Degree Customer View

Access all customer interactions and responses in one place

Delivery, Read, Click Tracking to Optimize Strategies

Continuously improve your outreach efforts with detailed tracking and AI-driven insights.

Delivery & Engagement Tracking

Monitor delivery rates across all channels

Track open rates, click-through rates, and response rates

Compare performance across different strategies and segments

AI-Powered Recommendations

Receive AI-generated suggestions for optimal send times

Get channel recommendations based on customer behavior

Automate A/B testing to continuously refine your approach

Maximize Recovery, Minimize Operational Costs with Intelligent Digital Outreach