Debt Collection Automation

Run Debt Recovery Operations at Scale with Intelligent Strategy Automation

Transform manual debt recovery processes into intelligent, automated workflows. Rezolv's Strategy Builder empowers you to create, execute, and optimize data-driven collection strategies at scale.

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Automation

Replace manual, error-prone processes with intelligent, automated workflows

Flexibility

Easily modify strategies without technical expertise or system downtime

Consistency

Ensure uniform application of your collection strategies across all cases

Scalability

Handle millions of cases with the same precision as hundreds

The Pillars of Strategy Builder  

Transform manual debt recovery processes into intelligent, automated workflows. Rezolv's Strategy Builder empowers you to create, execute, and optimize data-driven collection strategies at scale.

Unlock the Power of Intelligent Segmentation

Gone are the days of static, one-size-fits-all approaches.

Create precise customer segments based on multiple criteria

Automatically update segments as customer data changes

Leverage machine learning for predictive segmentation

Track segment statistics in real-time

Design Winning Strategies with Ease

Our visual strategy designer puts the power of complex decision-making at your fingertips.

Visual Workflow Designer

Create complex strategies using an intuitive, drag-and-drop interface

Conditional Logic

Incorporate decision points and branching paths based on customer attributes or actions

Multi-Channel Orchestration

Seamlessly integrate various communication channels into your strategies

Reusable Components

Build a library of strategy components to quickly assemble new collection journeys

Unified Channel Management

Orchestrate calls, emails, SMS, field visits, and legal actions from a single interface

Time-Based Actions

Implement cool-off periods and follow-up sequences automatically based on historical data

Parallel Processing

Create conditional, cross-channel parallel paths based on customer responses

Special Intervention Toolkit

Deploy targeted actions like discount offers or settlement proposals based on preset triggers

Adaptive Workflow Engine

Set up complex decision tree strategies that adjust based on customer payment behavior and responses

Optimize Resource Allocation Automatically 

Maximize recovery rates with intelligent case distribution. Our Allocation Strategy Builder ensures the right case reaches the right collector at the right time.

Rule-Based Allocation

Design complex allocation rules using a visual interface

Combine multiple criteria for precise case routing

Dynamic Workload Balancing

Automatically adjust case distribution based on team capacity and performance

Prevent bottlenecks and ensure efficient resource utilization

Skill-Based Routing

Match cases to agents or agencies based on expertise, language skills, or past performance

Optimize case resolution rates through intelligent assignments

Flexible Distribution Models

Implement percentage-based splits, absolute number allocations, or hybrid models

Easily adjust allocation strategies to meet changing business needs

Unified Management Console

Oversee in-house teams, external agencies, and hybrid setups from a single dashboard

Gain real-time visibility into allocation effectiveness across your entire collection ecosystem

Advanced Capabilities

Take your debt collection strategies to the next level with these powerful features.

Day0 Library

Get started quickly with pre-built strategies for various scenarios

Access best-practice strategies for various products and scenarios

Customize pre-built strategies to fit your specific needs

A/B Testing

Run champion-challenger tests to continuously optimize your strategies

Create test pools for controlled experiments

Compare performance of different strategies in real-time

Cross-Product Support

Manage strategies for multiple loan products within the same platform

Unified view of customer debt across different product lines

Tailor strategies based on product-specific characteristics

Historical Data Leverage

Use past performance data to inform and optimize your strategies

Analyze historical collection outcomes to identify successful patterns

Build predictive models based on past customer behaviors

Transform Your Collection Strategy Today

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